Exotic. Quick. Delicious.
Frequently Asked Questions
Q: Do I need to cook your ramen with a stove top and pot?
Yes and no! Our Exotic Noods 4 packs come with packaged noods and requires a stove top and pot with access to clean water, while our Exotic Noods bowls package comes with convenient disposabowls, all you need is boiling water, and you can toss the bowl when you're done!
Q: How many flavors do I get each month?
A: We feature 3 to 8 flavors each month. Our Exotic Noods 4 pack bowls and packs features at least 4 flavors. Our Premium pack is just a combination of the selections from the Red and Black selections.
Q: How do you find your products?
A: We work directly with distributors and importers from around the world which gives us unique access to some of the most exotic and delicious noodle treats.
Q: How many Noods will I be receiving?
A: You can choose between 3 to 8 selections per month. If you'd like more you can always visit our store or send us an email at [email protected].
Q: When do I get my Noods?
A: We try to fulfill by the 10th of each month and the cutoff for shipping is 11:59 PM PST on the 4th of each month. Be patient, the wait is worth it!
Q: What about my allergies?
A: Please email us at [email protected] to notify the team of any allergies you may have to food products and we'll exclude those products for you in our standard selection.
Q: I want to buy a product featured in a previous box. How can I buy it separately?
A: We know some of our products we ship out may hard to find especially in a serving size, So for now, just let us know what you want with an email to [email protected] and we'll see if we can set you up with a custom order of Noods
Q: Where do you ship?
A: We ship domestically within the United States.
Q: What if I don't want to subscribe?
A: If you want to try us out without the hassle of remembering to cancel your subscription, You can check out our products in our shop that is conveniently located in the top right of our page next to the Login. Orders placed in the shops are ready to ship out as soon as we can hand assemble your order.
Q: Can you provide me with an update on my order?
A: Sure thing! Email us at [email protected] with your order number and we'll be happy to assist. Without your order number, we can only provide the estimated arrival date.
Q: How do I cancel my subscription?
A: We're sorry to see you go. You can conveniently cancel your subscription by logging into your account with the account you applied with during check out and you are able to make any changes to your subscription. Let us know how we could do better by sending us a quick email! We value your thoughts greatly.
Q: I forgot my password. How can I login?
A: Navigate to our login page and click "forgot your password." This should begin the process of resetting your password.
Q: I forgot my email address. How can I login?
A: Your email login is the same email you used to checkout. Please check your inbox for the confirmation email. If you are unable to locate a confirmation email and have made purchases with us, we should be able to help you locate your information.
Please feel free to reach out to [email protected] if you have any further questions or concerns, just shoot us an email and we'll be happy to help you! You can also check out our one time products at our